Starting from the first years of adoption of Wi-Fi systems within the hospitality industry, hoteliers experienced the growth in the demand for Wi-Fi Internet access in different ways: the initial excitement for a new revenue source has been quickly replaced by the disappointment caused by having to offer the service for free, still forced to.. Read more »
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According to many observers, the term ‘Sharing Economy’ is inappropriate.
Cristina Pagetti, country manager Italy for Homeexchange.com, has written a book on house swapping, an authentic way to share experiences, so over to her for the keynote speech.
The debate will also touch on this business model with two global giants of home sharing.
How to manage hidden needs of your guests, push them to tell you their experiences and share reviews to growth your incomes without human activities with marketing automation tools. Product Presentation promoted by Spotty Wi-FiRead more »
A deeper look into one of the ‘home rental’ market’s emerging players, Onefinestay.
Recently acquired by Accor, Onefinestay has been introduced as an innovative business model and has been one of the first to seriously deal with supplying “services” to apartments as well as open its activity segment to business travel.
Hoxell is an innovative work system for excellence in hospitality standards. It combines software and people to improve guest satisfaction and grow customer loyalty through staff empowerment. Perfectly interfaced with your PMS, our platform enables a deep interaction between a hotel’s guests and staff, providing outstanding customer service by constantly engaging with them at multiple.. Read more »
Michil Costa is visiting Florence for the first time.
With his family, Michil Costa runs the Hotel La Perla of Corvara (the first hotel in South Tyrol to join the prestigious Leading Hotels of the World chain) and the Berghotel Ladinia.
Michil Costa is an extraordinary hotelier, an extraordinary man and an extraordinary personage. His motto is “We create wellbeing mindfully by giving value to people, because caring for others is a pleasure”. He will be explaining the huge ‘Why’ factor animating his company and his team, with the dignity of people, sustainability, social equity, democratic co-management and transparency. Make sure you don’t miss his talk.
Following the keynote speech, Michil will be interviewed by Mauro Santinato, Chairman of Teamwork.
What should the next step be for independent hotels, still so prevalent in our country?
A world of possibilities is opening up, from big chains to franchising, to soft brands or local representatives.
By whom should you chose to be distributed? Is there still a reason to go solo?
«Stories from Italy about those who give importance to work. To beauty. To the future. Italians who put their hands and heart in what they do».
Vincenzo Moretti, sociologist, creator and author of #lavorobenfatto, stories from Italy about those who give importance to their work, who put passion and commitment into what they do, now for the first time in Florence.
Following the keynote speech, Vincenzo will be interviewed by Rodolfo Baggio from the Department of Policy Analysis and Public Management, Bocconi University.
Product Presentation promoted by Oscar WI-FIRead more »
What kind of business culture is there in the company that is transforming the hospitality industry?
Mark Levy is an HR executive in the company that is revolutionizing everything. Through an interview by Philip Wolf, we’ll be getting some perspective on the guiding beliefs and ethical principles that day by day steer Airbnb towards market leadership.